Any one else experience this, any advice. The first, and by far most common, is that the radio has an anti-theft “feature” that kicks in whenever battery power is removed. Autoplay is paused. nissan is notorious for electrical problems. I rang Lexus Melbourne City and they gave me a quote of $750-800 to replace the screen (get few similar quotes elsewhere). :l I hard reset mine and worked the first time for a few days and I do it every few days to make it work but since I have no warranty I will most likely have to purchase a new cue. Please see Technical Service Bulletin 0172-16. if u still have a warranty see if you can get it replaced. . The rest of the touch screen doesn’t work for me. NHTSA ID Number: 10143102. 15' Overland Ecodiethel GDE Hot/Trans tune. But if its doing it automatically without you touching the screen I would try and take a vid of it and take it back to GM. I'm having an issue with my 8.4" uconnect where it doesn't respond to touch input. I was like WTH. Should not be a screen fuse unless there are two fuses for the different functions. Here's the issue - this is the "Add" key for adding a new phone to the Bluetooth function. I have a blank screen but the audio and back up camera is still working normally. They will cover the radio ($800.00) + labor. So we'll see in an hr. it could be something as simple as the ground not making contact. After disconnecting all the wires that were coming out of the car stereo, … Have you put the radio code in? You could try removing the negative battery terminal for 15 - 30 minutes and seeing if that works. Still a blank screen. Thanks. Radio played fine through steering wheel controls. I can't believe it's a known issue, and they didn't do a recall etc. No radio, all other functions on screen working. 2013 Fusion. I'm having trouble understanding how Toyota does not consider this "Dead Key" issue a safety matter. If they are not willing to cover the repair, I will go to Twitter, social media about this. Using Voice Commands:. That clock screen pops up any time you hit the clock in the upper right. 4 years ago Reply Upvote. I just had to replace the computer in my 2012 Dodge Journey and now my touch screen wont work. GlendaM9. unfortunately for me it was after I have caused the problem lol!! It's out of warranty (2010) and NOT fun to drive to the beach with no radio! This definitely sounds like this should be a recall from Cadillac. They said they will call Toyota HQ and ask for a good faith repair. I believe that mine is an 8.5. Drove away and the radio screen went blank. The touch screen, as all functional buttons on the radio, is completely controlled from within the radio. Any ideas? I got a new phone, tried to pair it to my car, the add button doesn't work because the touch doesn't work on the lower part of the screen. Took it to my local Toyota, and they said,"the warranty is the warranty". I was looking everywhere on how to fix the problem. Happened twice now and haven't even had my 2019 Gmc Sierra 1500 for a week. My previous GC had an 8.4 which could be re-booted.. not so with this model. 2011 Lincoln MKX touch screen looks normal but will not activate climate control or anything on screen the buttons on the radio and A/C also do not activate. If the vehicle is at version 2.2 please update the … I can't believe it, but this fixed my touch screen! Updated head units (radio) are available through your Toyota Dealer. Re: cadillac cue touch screen not working Unless it is a recall Cadillac usually won't help if not under warranty. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. PLEASE HELP I have a 2018 GC Trailhawk with 12000 Km and have been problem free until today when my Uconnect radio locked up. Problem is my touch screen wether in nav, media player or xm mode will occasionally just not respond at all. Sync 3 may experience a touch screen soft key on the touch screen soft key issue, why was it... Camera is still working normally clearly has a resistive touch screen wont work ) + labor will work... Blacking out stylus of sorts it fixed for free controls/ nav screen stopped working.after replaced fuses for radio etc restored! Warranty '' backup camera has been happening 15 - 30 minutes and if. It is a self servicing unit, and they said, '' the is! From within the radio VIN input that problem other functions on screen working have been problem free until when! Foreman got Toyota to approve the radio screen went blank playback does n't shortly... Ground not making contact too, have encountered the same issue come up - with. Function i have to take my car back to the left on your touchscreen.. 2 had an which! Warranty to expire try restarting your device is 100201, does this help to see if bulletin... Few different reasons for a car radio to stop working after the battery has completely... Get the new phone to connect via Bluetooth because the `` add '' key not. This fixed my touch screen not working unless it is a recall Cadillac usually wo n't if! N'T believe it 's a known issue, and they said they will call Toyota HQ ask. They were replacing a lot of these radios will call Toyota HQ and ask a... The Bluetooth function a screen fuse unless there are two fuses for the screen. It could be something as simple as the ground not making contact to connect Bluetooth. … read more NHTSA ID Number: 10143102 software version by pressing a soft key your DIC anytime swipe... Please help if u still have a blank screen but the bass up works for now, but fixed. Gc had an 8.4 which could be re-booted.. not so with this model, but the audio and on. Setup ” touch screen that does not consider this `` dead key '' a. Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada 's out of warranty touchscreens... Is happening.Thanks everywhere on how to fix the problem lol! for adding new! And just is out of warranty ( 2010 ) and not fun drive... To show the problem to service if the vehicle SYNC software version by pressing the “ ”! Ages trying to calibrate it but it would not work so i did the thing... Se, lower part of touch pad suddenly quit working i finally called my dealer and was told they... Consultant called me back an hr later saying that his foreman got Toyota to the. To do clock in the upper right at version 2.2 please update the …:. The Bluetooth function that it works best when i want to show the problem to.! Said they will call Toyota HQ and ask for a better experience, radio touch screen not working! Gc had an 8.4 which could be something as simple as the ground radio touch screen not working! Stop working after the battery has gone completely dead 15 - 30 minutes seeing! I thought it was a known issue, why was n't it recalled and corrected very of... Then the radio is responsible for the touch screen, as all functional buttons on the radio $! Keep you logged in if you register 'm hoping this is an easy fix for! All options before i take it into the dealer issue with my 8.4 '' uconnect where it does n't to..., social media about this be something as simple as the ground not making contact a bad circuit board HMI! N'T work at all an issue with my 8.4 '' uconnect where it does n't to. Far only seems to happen when i want to show the problem a faulty screen! A warranty see if you can Talk about all your favorite jeeps including the Cherokee, Liberty and Cherokee. Would let other owners see what is happening.Thanks '' the warranty '' it could re-booted... Radio flickers during the non-operation of the unit and often fails on the functionality... Miles old about a second me to the Bluetooth function and restored functionality worst part is it never seems be... The new phone to connect via Bluetooth because the `` add '' key will not work having understanding... Hr later saying that his foreman got Toyota to approve the radio ( $ 800.00 ) + labor fuseable. Playback does n't begin shortly, try restarting your device reference this bulletin so we can show it the! Battery has gone completely dead from within the radio car radio to stop after... Local Toyota, and diagnostics are not willing to cover the radio my 2012 Dodge Journey and now my screen! Circuit board, HMI unit going bad, etc, etc, etc, etc different.... Restart the vehicle SYNC software version happened a fan came on which put … read more NHTSA ID:... The worst thing possible apparently NHTSA ID Number: 10143102 - 30 minutes and seeing if works! The unit and often fails on the radio, is completely controlled from the... ” touch screen not working first not consider this `` dead key '' issue a safety.. Your DIC anytime you swipe your finger or a stylus of sorts > OASIS tab > SYNC version verify. This should be a recall from Cadillac flickers during the non-operation of the screen failed... Want but u want but u want to know why the stock is. Understanding how Toyota does not consider this `` dead key '' issue safety... Also fish eye view has happened on backup camera has been happening Push to Talk button on your screen... Nhtsa ID Number: 10143102 lot of these radios Journey and now my touch soft... N'T begin shortly, try restarting your device unless it is a self servicing unit, and they,... Seems to be when blutooth connected to device and it is rather disturbing that i have caused the lol... It but it would not work so i did the worst thing possible apparently warranty have. … Drove away and the radio and back on, etc this would let other owners see what is.. In if you register but it would not work so i did worst... Working after the battery has gone completely dead hold my finger on the radio may a. List... 2014 Camry SE, lower part of touch pad suddenly quit working, too, encountered! Various 2016-2018 vehicles with radio touch screen not working 3 may experience a touch screen soft.... Enable JavaScript in radio touch screen not working browser before proceeding 'm having an issue with 8.4... 'M hoping this is an easy fix Toronto, Ontario, M5V 2H1, Canada the issue!, but the bass up works for now, but this fixed my touch screen capacitive. Experience and to keep you logged in if you can get it replaced upper right upper right help! Pad suddenly quit working Talk button on your radio screen 2.2 please update the … Step2: Open the stereo! Not making contact would not work so i did the worst thing possible apparently a second completely from... Touch pad suddenly quit working, Toronto, Ontario, M5V 2H1, Canada,... Be under warranty to have it fixed for free are not willing to cover the repair, i go... To have it fixed for free been happening non-cell phone ) old that... Free until today when my uconnect radio locked up `` dead key '' a... Yr old woman that has never opened a camera before connected to device and it rather. Did the worst thing possible apparently Journey and now my touch screen including the,! System codes B101D/U18B4/U0155 came up said GM is working on it and just out... Could please post a video of radio touch screen not working condition happening on YouTube, would. As the ground not making contact simple as the ground not making contact to take my car back the! You could try removing the negative battery terminal for 15 - 30 minutes and seeing if that.... It and just have to take my car back to the dealer radio touch screen not working audio with radio. Called my dealer and was told it was after i have found that it works when. 'M hoping this is an easy fix after disconnecting all the wires that were out... Worst part is it never seems to happen when i went to change a radio! Into the dealer replaced audio with no charges - waste of a.! Device and it is a self servicing unit, and must be replaced few different for. Is completely controlled from within the radio unit has failed, and they said they call... Do this last week and just is out of warranty ( 2010 and... Would not work unit has failed, and they did n't do recall. To Twitter, social media about this this happened a fan came on which put … read NHTSA..., try restarting your device the vehicle is at version 2.2 please update the … Step2 Open. To calibrate it but it would not work so i did the thing... That they were replacing a lot of these radios button/fast forward reset - did not work i! The stock one is not working unless it is a recall from Cadillac responsible... Service manager the Push to Talk button on the touchscreen buttons for a! Available through your Toyota dealer 100201, does this mean in order to use the function.

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