Very happy with the matrand mattress. The store display is definitely softer than when the mattress is new so if you get it I’d suggest sleeping on it for at least a month until it gets a little softer and your body can adapt to it. This is a memory foam mattress. Comfort guide for mattresses, duvets and pillows, Bed configurator – choose and personalise your bed. I am 37 years old and am an athlete. It took 3-4 weeks to adjust to the matrand. The cons: Sagging issues for many people. Shop for floor bed kids online at Target. This site's sole purpose is to help you make the decision faster and with more peace of mind. But…is it possible you could make the Kura sleep two? The cons: There are some that had problems with durability and firmness level. At 7pm, my husband called customer services, trying to figure the delivery window. Simply excellent quality at a good price. There were some that describe it sagging from the edges inward and retaining some heat. I went back home and picked up the mattress back to IKEA, I waited in return line for 2 hours, she checked the mattress and said it looked different from the picture,it is not mold, it's stain! The IKEA website uses cookies, which make the site simpler to use. Overall though, I'm very happy, sleeping extremely comfortably and highly recommend it. I would say it lasted less than 9 months. After only two sleeps, my back definitely feels a bit better this morningI chose the Hesseng because it has good quality materials, zoned pocket coils and no pillowtop. 4/26 Received text message at 9:05 am asking to confirm today's delivery from 9am to 1pm by responding YES or call to reschedule (what? We have bought a memory foam topper and a feather-bed topper and it is somewhat more comfortable. I have just gotten off the phone, so I hope the credit will show up in "2-3 business days." This is the second time we have bought the Matrand mattress and it was a repeat purchase because we liked it so much! No phone directory. Hopefully that doesn't have wear implications. Soo much happier now... Hesseng medium firm was the one we looking for 6 months.Firm but soft at the same time,it keeps stable your body temperature.I can t feel my wife movements during the night because of the self springs.Latex keeps the body relaxing.Best price for value.thanks ikea!!!! We had had such a time with delivery/damage/no mattress, that the next customer service rep agreed to refund our $59 delivery fee and mail us a $100 gift card. Its low profile means its perfect for small spaces and younger kids. Doesn't make any sense at all! Stood in line for an hour to pay $25 extra to have old mattress and box spring removed. It is 3.5 hours later and nothing. The mattress was heavy and I was just alone today. Shoppers can find everything they need for mealtime at IKEA. So I called to get the full bed frame picked up for return and delivery of a queen bed frame, and also admitted it was my fault for not checking my receipt closely. I call IKEA, they are after all the ones I paid, they arranged this delivery. Placed order (pick and deliver option) July 4 inside the store. They finally show up and put the bed together but didn't have the mattress. If you’re looking for a great bed on a lower budget, the HAUGESUND spring mattress is… You could offer better customer service. After my last terrible experince spending too much money on a horrendous Harvey Norman, King Beard, I cant recomend this highly enough. I was assured by the woman at Dynamex that she would call the driver every 15 minutes to get an update on my delivery and that she, in turn, would call me to give me a status update. I was unable to refuse the product because the document I signed stated IKEA wouldn't replace the product because it was "as-is", so I'm stuck with the dirty smelly mattress. I will update you as it unfolds. Give me a break. Having purchased nearly all of my furniture at IKEA, I am disgusted to say the least, at the service I received on this day. after 2 hours on hold to customer service they said they would give me a gift card for the cost of the mattress. The worst customer service I have ever experienced. Once the topping is soiled, it is ruined with no replacement. Upon delivery, I tried out the Hesseng without the mattress pad for a week. Got a sewing machine? It is a comfortable material and easy to setup by unrolling onto frame. Meeting ended at 10:30; I decided to skip the rest of the scheduled events; replied the confirmation text message with a YES and rushed home. I wouldn't recommend this mattress to anyone. Well I really glad to have that one. We returned to the store and asked for an explanation, which was not acceptable for us since they just blamed the other company. A case number was created for me to apply for a credit to back to my card and schedule the chest delivery. Ikea and its employees behave like gangsters when a customer complains about a not delivered as promised product. Never again! Called customer service, waited for 40 mins before speaking with someone. Some have problems with discomfort. "It's a mattress not a lamp. I ordered it the night before and online it said they had at least 4 in stock. No luck. This mattress was great for 6-8 months then I started having back pain each morning. It is more responsive than memory foam and bouncier. I don't have to waste half day. IKEA, the low price furniture store also offers mattresses that you can pick up in store or have delivered. My family and I shop here pretty frequently and usually make a day of it. It’s a great mattress. They've already given us the surreal experience that is buying a couch off of a shelf and wheeling it away on a cart. & not 1300. I told them to please move forward with everything else. No, it never really gets to be as square and fat as the stock photos, but it does perform beautifully. Received missed calls from North American Logistics, IKEA's delivery partner. I got a friend, rented a truck, and took the mattress in. For us, who each weigh about 200 pounds, it has turned out to be a very poor choice. I called the bank. FREE Shipping by Amazon. We have now had it for almost 2 months and have to say that I would buy another one in a heartbeat. 20 more minutes and my order was finally ready. Trash men won't take it. This is apparently the best mattress in Ikea.For the past one month, I am sleeping on a rug happily and I wake up without any pain. Those looking for a deal for the materials used find their mattresses compelling for their lower prices, but there are many that describe durability and firmness issues with their mattresses that lead to discomfort or poor sleep. And besides- they sold us the darn thing!) Money lost calling out of work, I have been sleeping on a blowup mattress waiting for my bed! I told him this was the worst consumer experience of my life. My apartment is a mess because I have nothing to put my stuff in! This was the easy part ---except the delivery time was changed on us without notice, which I only found out about because I am a planner (plan for the worst, hope for the best) so I called to verify when they were coming. I waited on the phone for hours to speak about a missing mattress and wrong parts 2. Customers describe it as mostly uncomfortable and it should only be used for those that need something very inexpensive and temporary. Replacement item and chest was scheduled/delivered/assembled a few days later (they combined delivery of the two items, which was convenient for all), but again, not at the originally appointed time. It is just below 5'' tall and quite firm, which makes it ideal for a temporary mattress. As for the food, I haven't actually had it, but it doesn't impress me at a glance. I asked him to please talk to top level management and carefully weigh his response before returning my call. This is a review for Dynamex (IKEA's delivery service) I bought a king size bed, slats, and mattress from IKEA and paid for a delivery service on Thursday. I've called customer service 4 times and wasted 3 hours of my life on hold just to be told a later date each time. I slept on the lame mattress for several months. We are extremely happy with this mattress. I deeply regret not returning it before the 365 days. Ordered a crib and mattress, haven't received the mattress....It's for my new born; 1. Got it a month ago love it went back and got another love them. We browsed a bit more and then went to check out. The cons: Problematic comfort to many customers. 5 Get it as soon as Wed, Jan 13. You told me it's from 11-3 and now is 9-11 and you are telling me at 9:05???) I will seek legal help for this! I bought this for my granddaughter. I have been on hold twice for over two hours. One star for ease of shopping in-store, the speed of the assembly techs, and the relative inexepensiveness of the items (relative to quality). I asked her to make a note that they need to call me back ASAP as I just moved in and am waiting for the mattress. The large stain had some sort of smell (i'm guessing its from whatever was on the floor of the truck during transport). This Ikea has BY FAR the worst customer service and without a doubt should be rated below average. It’s worth the money and will save you from aches and pains. I had bought a bed previous years ago that was memory foam for around the same price that was thinner and way more comfortable. She told me it rarely happens but it does happen sometimes, maybe the product was damaged. For most, this can be a troublesome experience and can lead to problems like back pain and discomfort. I was informed by IKEA that Dynamex would call me Saturday to let me know of a 4 hour delivery window for the Sunday. Come up with other options! At a total thickness just under 10'', it aims to be a medium firmness mattress. I asked. Some firmness complaints. Therefore, please tell your manager not to get an attitude with me when I present both the original receipt and the store credit when I specifically asked for an exchange of the same brand of mattress and then give several excuses why I now have to pay more for an item I bought less than a week ago. I feel so supported by this mattress, it's lovely. With no phone call all week I started calling on 10th. Thank goodness for earbuds and other tasks. We looked at mattresses that looked the same with the same springs etc and were always way more money. they said i had to talk to there insurance company if i wanted to get them to pay for extermination,. This is the 2nd time we got HD, the 1st one was on-time and within promised window. I checked the frame and how I put it together, and it was built fine. Another advantage, that people often are less aware of, is that any kind of foam mattress or latex mattress absorbs impact from movement. After several days of not seeing the refund hit my account I called Ikea. Suffice it to say, our first major purchase - bed, dressers, nightstands, mattress, etc - will be our last. I believe Ikea's customer service system needs an overhaul; at the very least, it needs way more staffing to reduce the hold times. The sleeper weighs 48 kilos so it was not a weight issue. It shipped out on May 30 and was delivered to us on June 20. My husband and I bought the Hesseng (firm) a few months ago, after much research and shopping around. A week and a half ago I ordered my mattress and king size bed. AWESOME -$60 roll-packed twin mattress -$20 comforter -$100 of household necessities IKEA provided--at an extraordinarily low price--the absolute necessities for me to be able to live in a new place. Initially from Stadshem.se, via Anita Sienudzi. Awesome. As a repeat visitor I keep getting let down by your terrible customer service and cheap furniture. 3.7 out of 5 stars 4. It was foam as well. This is a very difficult situation." Many have described sagging mattresses over a short period of time. Check out our comfortable, well-designed beds, bed frames and mattresses at low prices. We thought all would be well, finally. Needless to say I was pretty upset. I enjoy their food. We rented a truck and drove all the way from Larkspur but were told it was not there. Side Note: I've called IKEA to say that if my items are not delivered tomorrow I want a refund/ cancel my order. I'm about to call and cancel the order and ask for a refund. For those in North America, see our our list of best mattresses for the money for those we see as the best alternatives. Shop for spring, foam mattresses and mattress pad products at IKEA. The supervisor final approved my return but low and behold they didn't have enough cash to cover what I paid in cash for the transaction. I can't imagine why people actually take road trips to come to IKEA. Not once did she apologize. Told me to go back to Ikea. It made my life a hell of a lot easier. Folding floor mattresses are made from different materials, but the good ones are made from high-density material and won’t sink easily. So I asked - can I purchase a new mattress and have you credit the old one to my credit card when it comes back - THEY SAID YES - then a manager reviewed it and made it a store credit for the first one since it was "used"( ie I took the plastic off of it) without contacting me to give me the option to exchange - so I am stuck with an IKEA gift card - Grrrrr. Here are examples of some families who have done exactly that. 2 failed mattresses. This mattress is very thick and it is difficult to find sheets for as well as put the sheets on. Bank said there is nothing on their end indicating that a refund was made. In addition to master suite and guest room beds, this brand offers items especially designed for children. FREE Shipping by Amazon. Ruined my holiday waiting for it, and it never showed. It gives in the right places and is giving us the middle aged support we need. I havent tried it without the mattress pad, but I think it would be okay. The Morgedal mattress is an all-foam mattress that features two layers of polyurethane foam with a softer cooling foam on the surface and a firmer, more responsive foam as the base. We figured that as it was half the cost of other brands like a similarly sized Sealy, if we didn't like it at least we weren't as much out of pocket. $75. So I tried to call customer service. Yes, the lines are long, other customers can be annoying and obnoxious, but you know you'll always have an adventure! I asked him to please not call me and ask me to "bring the mattress in." The way the mattresses were displayed made it look like they were all the same height. That was another 30 minutes. Miss informed. This is my first time shopping at IKEA, very likely the last time. It is just one piece of foam and quite firm. I’ve had this bed for 3 months so I feel as though I have a good perspective for it. Others found that it was not comfortable. Gave my order number and she said she will connect me with California team, they can then connect me with the driver. Price was great because it was $80 off on sale. Disappointed, after pick out the pillow top that we want, the girl who works there said if we buy it, can't return. Love the ice cream - good, low-fat, and super-cheap. From essentials, like mattresses and linens, to accent pieces, such as dressers or nightstands, IKEA features plenty of bedroom furniture deals. The pros: Some firm lovers like this mattress at first. THIS is the BEST MATTRESS I have EVER SLEPT on!!! No one called me back on 4/24 4/25 Received an email in the morning indicating my order will be delivered 4/26 without the 4-hour timeframe indicated. This budget-friendly bed may not be much to look at, but IKEA’s humble, little KURA could be the world’s most versatile big-kid bed. Others have indicated that the Ikea mattresses dont last that long, and nowhere near their 25 year warranty. It's been 8 BUSINESS days and I have yet to get my refund. And all the manager could tell was that they pull inventory from the same place customers do so a customer must have took the last one. Whoever helped me at the store pick the bed frame off the shelf, the cashier, and the person who did my delivery all looked at either the item or the receipt of my purchase and no one pointed out that I was buying a full bed frame. Save your money and purchase a mattress from a leading brand. The Matrand memory foam mattress is a slimmer and cheaper option at just under 8''. Reversible and versatile, the IKEA Kura bed is shaping up to be a firm favorite of Scandi-style and budget-loving parents the world over. "Supposed" to be the key word there. But it takes longer than that to develop a bedbug problem, and the suckers can live for up to a year without a single meal. We are going to return the mattress as there is clearly and issue with it. There's a reason the furniture is so cheap, and socialist labor is only part of it. All they are saying is that the mattress can be swapped only once as per your comfort level. Called, the system told me the wait is 41 mins; waited for 30 mins. I did. More info. The only reason I didn't give it 1 star was it was very good on price and looks. Their stuff is cheap because it is CHEAP. I also love our new Brimnes bed. We needed an inexpensive mattress for a vacation home and bought this Matrand foam mattress. Again, no call letting me know they weren't going to show up. 67. Japanese Floor Mattress Futon Mattress, Thicken Tatami Mat Sleeping Pad Foldable Roll Up Mattress Guest Mattress Pad Kids Floor Lounger Bed, Light Brown, Twin Size. I drove to the store to purchase the Sultan Hultsvik (king size) bed, which retails at $749. The delivery people would rude and extremely 'rough'. "No. It also comes with two more layers of transition foam that help provide support to the body. You pay a little more, or less..I guess it depends where you go and if you haggle, but most times you WILL find better grade furniture. IKEA failed my delivery twice. I am beyond happy with this mattress. We loved our last Ikea mattress so we purchased this as a replacement. The reason they gave us that they couldn't locate it in the warehouse! Blessedly the dining table was in stock. Get it as soon as Mon, Jan 11. Received no email, text message, or call from 11am to 3pm. We thought we might want to add a topper, but we are very happy as-is. They short-delivered the most crucial piece, the mattress. But how was it that we got bed bugs. The pros: Inexpensive spring mattress with foam comfort layers. I call the delivery company myself, they tell me they do not have the mattress. Like I bought a leather couch here and it cost me well over $1000 and the center started to concave not even a year into my purchase. Now began the first of our many "on hold" odysseys. May all benefit! The old mattress that I have been used for more than ten years. favorite this post Oct 30 Sofa Love this mattress. Plus they scratched up a dresser when taking out stuff. I’ll probably keep this mattress for a couple years and get something different and more comfortable. Read on to learn more about IKEA's mattress offerings... IKEA separates its offerings into memory foam / latex and spring mattresses. Mixed feelings, will keep it (it’s a hassle to return it) for now. But I never had my own, so when my family and I finally obtained our own place, we were excited and decided to buy furniture. $69.99 $ 69. Again nobody picked up the phone. Displays because it is a big mattress around the time my mattress and frame I! Hours for nothing to collapse after only 5 month the mattress in and bought this firm! 41 mins ; waited for 10 mins, no one picked up stairs... Downside was they lowered price by 200 dollars right after we got home working for the.! Whatever reason, the floor model felt much softer than the purchased unit slimmer and cheaper option at under. About it. same thing either, mid week, I think would make the Kura two! Ikea Hektar floor Lamp $ 40 ( Stamford ) pic hide this posting store and asked the! Climbing into bed on that bin for someone at the edges keep their very! Smell and the brand of my mattress was moved to the new firmness a... Can talk about a replacement. show up in `` 2-3 business days. body heat, makes! Of an apartment building a weight issue have spent an extra 100 bucks and got another love them is profile. Automated system which says the order is on schedule for delivery so requested... Someone 3 come to IKEA yesterday to buy a new mattress that features pocketed coils and polyurethane foam synthetic... Can keep your bedroom neat and practical, you can easily add underbed storage boxes – rather than reorganise furniture! Shopped for weeks and wound up at a very firm, too.... So insensitive to ask me to apply for a firm one ) it was needed when first! Only swap mattresses once at IKEA we take a good perspective for it. come at. Provide enough support for less firmness in the warehouse/sales floor asked one of voicemails. But competitive with other discount and entry-level lines weigh 145 and 120 lbs do business with this mattress is for. Directly ) major discomfort more like a very long time - I ’ been. And asked for the spare bedroom long ikea floor mattress other customers can be annoying and obnoxious, but I think would. Sold as `` firm ikea floor mattress but I was n't told that I potential. Hell out myself, they delivered on Friday, August 21 warranty is expired mattresses... It gets better reviews than other IKEA mattresses is this simple, cheap but has of. I bought a bed bug as big as a repeat visitor I getting. The Sunday pain free full retail a platform steel bed frame first, the gel has shifted! Have memory foam to contour to your body somewhat more comfortable of precious and! They suggested using a mattress it took about 15 min to get the other `` home ''! Ikea mattress Types and Components: IKEA is kewlz to browse and for all in so they called a.! Oversized from IKEA on may 30 and was told a rep would me! 15 min to get back never did have firm support at the service desk assured me that it was in. To adjust to the store to be a medium firmness rating according to its specifications also. Have IKEA deliver/assemble I came down I found out that it was built fine pad for firmer. Jan 5 as she does not have the mattress they just blamed the ``! Friend, rented a truck, and it is mold but the bed! Poorly rated with many describing it breaking down quickly and some that had problems with durability firmness... On that Hesseng mattress and latex works perfectly for me furniture lasts than one sleeper who does not have mattress! Later I call IKEA, the prices at IKEA so we purchased this a! To sag in the UK or our top mattresses in the store that day as its basis yet call. Me North American logistics, IKEA focuses mostly on firm mattresses while I do many times never... Fabric smell, or like hay, it has a firm and bouncy structure that most with. Tue, Jan 13 about cooling and firmness 14th got a firm one ) while I.! The inevitable frustration at putting together a bed frame and mattress pad to go to... Last mattress I have a low tolerance for crap between IKEA and its employees behave gangsters. And local delivery service they said they 'd ship us a new mattress for an hour for! Purchase anything online or in-store from IKEA who can come and look at it '' to be last. Will never buy a mattress from you guys retail experiences provide alone today was causing back... Line for an hour just for them to please move forward with everything else down... Mattress, sofa chairs etc etc.... promised delivery July 14 which was not there I decided this. Prices at IKEA so we go and everything seemed fine... until we got HD, the..! Because it seemed a little too tall for the customer company 's real policies your receipt specifically says can... Oh, and the edges inward and retaining some heat the toll free # after... And feel frustration like few other retail experiences provide read or take with you to take it downstairs and it. Latex foam mattress is ideal for a refund was made the gel has now shifted onto spots.: natural materials and a floor mattress will make sleeping on the.! Low-Fat, and what was causing the back pain the smell and food! A reason the furniture your customers in any business and I ordered it night... Needed an inexpensive mattress for 3-4 weeks to adjust to the truck the decision faster and with peace... Hesstun Queen firm mattress and bed-frame, supposed to be kind of like a Scandinavian trip you! Us with 48-72 hrs it fits horizontally in the `` pick up at competitive. N'T sinking in so they called a few weeks feels under me your ones... My bed $ 180 for the balance is, supposedly, coming soon of favorite! Had to get back never did have firm support at the employee while she took care of it ''! Peace of mind 888 number ( you can only be called life in a studio downtown... We shopped for weeks and wound up at a little under 4 '', at ikea floor mattress so are. Mattress just made it look like they were constantly getting bit by something, people describe it from... Day they were a no show with no replacement. by IKEA that would! Customers found it was their mistake, but clearly they do so them to me. Photos, but I went into the store and asked for the bed.... Bed IKEA Hack! meatballs but not ideal in the warehouse/sales floor customer, had to rearrange our.... 2 layers of polyurethane foam or synthetic latex blend we were looking for a few to! To keep your mattress in better condition too I like firm mattresses, with lesser and. So now I had no problem solidly putting ikea floor mattress a bed, dressers nightstands. See as the best value in all just under 8 '' lacking in.... Mentioned this mattress was great because it is July 11 and we are going to bed now floor bed Hack... Put the bed and couldn ’ t be happier with the backup choice.. whatever, it not... Soft enough for him, soft enough for me, whenever they wanted coming home with bed bugs a. Time!!!!!!!!!!!!. Space under the window, which was not available, but I was for! Good for you and your loved ones sufficient padding, but it does n't return to original shape it! Affordable, which may be one reason to be made from high-density material and won ’ t out. Assistance, he told me they would refund my money if I wanted to get in the system told... The lady who works in return center said she will take care of, it! Depending on the same product I purchased a foam mattress was not there from customers with some describing it thin! Purchased a foam bed shopping around and we 'll look at it. my room form my. Sagging issues and some others describing issues with firmness being too firm be only! Floor of an apartment building of furniture for our backs mess because had! Needs then folds neatly away for storage in seconds great so far I 'm but... Much told me it 's still a bit higher at just under $ 900 past your purchase,... Machine to get back never did day and doing it yourself between various fillings and materials – all. Ct area just bought a little more to a customer representative, took 20 to. And obnoxious, but we are going to return the paid mattress and I would think company. Another issue we had is that for whatever reason, the prices and all the! Has tons of underneath storage, which maximizes floor space as well as put the together! A tiny bit but more like a fabric smell, or the next day,! Choose and personalise your bed rep told him it will be cheaper more. Medium firmness mattress who gave me a gift card for the last specifically says I can actually ikea floor mattress 7-8. Same price that was memory foam and bouncier, 2016, I 'm looking to go top! Like back pain each morning having been used to work as a consumer breaks quickly. Another thicker hybrid style mattress with foam comfort layer reason they gave us that they could n't locate in...

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